The Financial Conduct Authority (FCA)
The FCA is the independent watchdog that regulates financial services. This document is designed by the FCA to be given to consumers considering buying certain financial products. You need to read this important document. It explains the service you are being offered. Please use this information to decide if our services are right for you.
Which Services Will We Provide You With?
We can introduce you (whether direct or through a specialist credit broker) to several finance companies ("funders") who may be able to finance your transaction. There are other funders to which we cannot introduce you which may also be able to offer you finance.
We will provide you with information and explanations about the finance products that may be available to you and, where we recommend a product to you, we will ensure that this is based on the information you give us about your needs and circumstances so that it is suitable for you. Finance is arranged subject to status and terms and conditions. We cannot guarantee that we will be able to secure finance for you.
What Will You Have To Pay Us For Our Services?
No fee is payable by you for our services. We are a credit broker and not a lender.
We can introduce you to a limited number of lenders and their finance products. We are not an independent financial advisor.
We do not charge you a fee for our services. We will typically receive a commission from the lender, as either a fixed fee or a fixed percentage on the amount you borrow. The commission we earn does not change by the type of finance (Hire Purchase, Personal Loan or Personal Contract Purchase), or the lender we introduce you to.
If you buy an insurance product we recommend to you, we will make a margin on the sale of that product from the price paid by you.
Who Regulates Us?
All B&H Cars legal entities are authorised and regulated by the Financial Conduct Authority, either as a principal firm or an appointed representative. Our FCA Firm Reference number is 784713.
Our permitted business is to act as a broker for consumer finance and to provide insurance distribution of non-investment insurance.
You can check this on the FCA register by visiting the FCA website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768 or 0300 500 8082
Ownership
B&H Cars Ltd. Company registered in England No: 09384815
Registered Address: 1 Shanklin Road London N15 4FB
What To Do If You Have A Complaint
If you wish to register a complaint, please contact us as follows
By e-mail -- [email protected]
In writing - FCA Compliance Manager
B&H Cars Ltd
1 Shanklin Road
London N15 4FB
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.